Multi-Site Agency Guide
Using Shared Services Principles to Reorganize Staffing at Multi-Site Centers
BACKGROUND
Shared Services is a management framework that allows multiple early care and education sites to pool needs and share resources—including staff, information, skills and funds—in order to improve the capacity to provide high quality care.
We have developed this resource for those multi-site organizations not yet taking full advantage of the opportunities available through a shared services framework.
Steps to Reorganization aligned with Shared Services
Each multi-site organization is different, but in general, the steps for reorganization are:
AUTOMATION
Attaining economies of scale and specialization requires automation. Child care management software systems (CCMS) readily support key functions such as: staff scheduling; timekeeping; child enrollment and child/family record keeping; staff record keeping; invoicing and fee collection; waitlist management; and expense tracking.
The following resources are available to support your work in this area:
“At Early Connections Learning Centers we operated like six separate organizations until OppEx helped us re-organize with a Shared Services framework. Not only did our finances improve, but site directors are now focused on supporting children, families, and staff—which has meant higher quality services as well.”
—Diane L. Price, President & CEO, Early Connections Learning Centers, Colorado